CHAPTER 10
Seeing the problem is the problem.
Most stuck moments aren't a lack of solutions. They're a lack of altitude on what's actually being looked at.
PROMPT ONE
If you walked your current biggest issue through the four hats — operator, manager, leader, investor — which hat reveals something the others don't?
PROMPT TWO
What's a sacred cow in your business that you've been treating as untouchable, and what's it actually costing you to leave it where it is?
PROMPT THREE
Where in your business are recurring issues being patched at the surface instead of resolved underneath — and what would change if you spent an hour really seeing one of them?
PROMPT FOUR
If you stopped being the answer to every operational question for two weeks, what would the team be forced to become?
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